DiskEng Data Recovery Process
We offer a range of service levels for you to choose from, each level designed to suit your individual circumstances. To meet the demands of the small business to the corporate data centers, we operate expedite emergency data recovery services 24x7, 365 days a year, to the less urgent situations, through a simple two stage data recovery process.
The first stage allows the engineering team to fully examine the failed media. The second stage authorises the final data recovery work to be carried out and the data recovered.
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Stage1 Diagnosis
We offer varying levels of services for this stage depending on the priority and serious nature of the problem. We can examine your media within hours or within days, the choice is yours. The service caters for the small business to the corporate business user needs, day or night, with progress updates available hourly.
During the diagnosis stage, our engineering team will assess your media for the reported problem. We will determine the actual fault, establish the extent of recovery of data possible and report these findings to you with an engineers report and a fixed quotation for the successful recovery of your data.
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Standard FREE Diagnosis: carried out during normal business hours and takes only 2 business days to complete the diagnosis |
Express: carried out during normal business hours and takes only 1 business days to complete the diagnosis |
Emergency: carried out 24x7 day or night and takes only hours to complete the initial media diagnosis |
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Stage2 Recovery
The second stage begins with the clients written acceptance of the fixed quotation. Depending on the recovery service required by the client, we can either recover the data within hours or days, the choice again is yours. The service caters for the small business to the corporate business user needs, again day or night.
During the recovery stage, our engineering team will use a combination of skill levels, in house bespoke technology, resources to our proprietary data recovery software tools and techniques, to successfully recover your guaranteed data. The recovered data is returned on CD, DVD, Disk or Tape.
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Standard Recovery: carried out during normal business hours and averaging 4 business days to complete the final data recovery |
Express: carried out during normal business hours and averaging 1 business days to complete the final data recovery |
Emergency: carried out 24x7 day or night and takes only hours to complete the final data recovery |
Guaranteed
DiskEng data recovery services operate with professionals experienced in different disciplines of software engineering, electronic component level engineering and data engineering. Harnessing these qualities, we can confidently guarantee to recover the maximum data recoverable.
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