• IBM IC25 Series Laptop Drive Failures October 8, 2008

    IBM IC25 series 20GB-40GB laptop drives, have seen a sudden increase in data recovery requirements. This has been mainly due to narrow working temperature ranges. Read more

  • Seagate Momentus Problem February 20, 2008

    It has come to our attention that some Seagate Momentus 60GB-80GB laptop drives, with firmware revisions 7.01, fail suddenly with the laptop disk clicking constantly. Our technical engineers have identified that this is caused by a possible firmware issue. Read more

  • Western Digital WD Caviar Issue April 16, 2007

    Western Digital WD Caviar 60GB-250GB desktop drives, fail suddenly with clicking, clunking and humming noises. Our research and development engineers have identified that this is caused by firmware damage and linked to excess temperature. Read more

  • Toshiba MKGAS Laptop Drive Problem January 29, 2007

    Toshiba MKGAS 30GB-80GB laptop drives, have been reported to emit clicking, grinding and whirring sounds. Our engineers have identified that this is due to poor spin tolerances. Read more

  • Toshiba MKGAX Laptop drive issue May 12, 2006

    Toshiba MKGAX 20GB-60GB laptop drives, users may encounter sudden drive failure with no apparent warnings, typically the drive fails to spin. This is a common problem and is believed to be as a result of poor mechanical tolerances. Read more

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