External Hard drives

Increase in External Hard drive recoveries; 100GB-1TB desktop drives. Users who have dropped their external USB eSATA or Firewire drives should be aware that the impact on the drive can cause serious read write head failure and more commonly motor seizure. Our data recovery engineers recommend that once a drive has been dropped, “do not power the drive.”

The most common symptoms are that the drive does not spin and makes a beeping or humming sound. This is usually because the internal motor has failed on impact. The drive will need to be rebuilt by our data recovery specialists before a full data recovery is possible. If you have dropped your hard drive, either during power on or power off, contact DiskEng for disk recovery.

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