“When my laptop died, thought my research data and thesis were lost. Thanks to the excellent laptop data recovery service, DiskEng have saved the day. Many thanks.”
JL Fearney, Research Student, London
We received a laptop from London, at our laboratory in Oxford, which contained a 1TB Toshiba laptop hard disk drive. An examination of the drive soon revealed that a failure of the drive controller board had occurred, causing damage to some of the microcontroller chips. This was most likely caused by the hard drive running at too high a temperature.
Our hardware engineers were able to overcome the problem with the hard disk controller board, and secure a sector by sector image of the drive. A few bad sectors were encountered during the imaging process, which is very common with drives that have suffered from running at too high a temperature.
When our data recovery specialists examined the image taken of the laptop hard disk drive, they found an NTFS data volume, containing approximately 730GB of files. Although there was some damage to the file system caused by the bad sectors encountered during the imaging process, it was confined to files within the Windows and Program Files directories. All the required documents and data files were recovered intact, and returned to the client on a new UBS hard drive.