“My laptop started making strange noises before it stopped working. The guys in the shop cleaned the fan and heatsink but it wouldn’t boot as the drive inside wasn’t working. Many thanks for returning some very important data.”
Trevor Ward, Freelancer Writer, Reading
We received a Dell laptop from Reading, at our laboratory in Oxford, containing a 1TB Seagate laptop hard disk drive. An examination of the drive revealed that the firmware chip had been damage due to overheating.
Our hardware engineers were able to overcome this problem which allowed them to secure a sector by sector image of the drive. During the imaging process approximately 100 unreadable bad sectors were encountered.
The secured image of the drive was examined by our data recovery specialists who located a 1TB NTFS volume containing approximately 720GB of data. Despite some damage to the file system caused by the bad sectors encountered during the imaging process, none of the important user files were affected. All the required photos and office documents were recovered intact and returned to the customer.