Seagate firmware issue, affecting 500GB – 1.5TB drives, including Barracuda 7200.11, Barracuda ES.2 SATA, and DiamondMax 22 drives, with firmware revisions DE12, HP12, SD15, SD16, SD17, SD18, SD35 and MX15. We have seen a significant rise in emergency data recovery requirements from many of these Seagate hard drives.
The hard drive is not recognised by the BIOS or the drive reports as 0LBA. Our data recovery engineers confirmed that the drives were failing due to a serious firmware bug, so the hard drives were not detected in BIOS. Our research and development engineers have investigated the Seagate firmware failure and can now successfully recover all of the data from these firmware affected drives. If you encounter a problem with your Seagate drive, safely power down the disk and contact us immediately for expert advice and professional data recovery.