It has come to our attention that some Seagate Momentus 60GB-80GB laptop drives, with firmware revisions 7.01, fail suddenly with the laptop disk clicking constantly. Our technical engineers have identified that this is caused by a possible firmware issue.
The problem causes the read/write heads to fail at a specific point during use, which leads to a complete crash of the disk platters, rendering the disk data unrecoverable. It is recommended that the data is backed up immediately and the drive upgraded. If however the problem becomes apparent, immediately stop the drive and do not re-power the laptop. Contact DiskEng for professional advice and emergency data recovery.