“Great service and rapid turnaround. Glad to receive the hard disk with all my very important documents on it.”
Steve Wilson, Bristol
We received an external USB enclosure at our laboratory which contained a 2TB Seagate SATA hard disk drive. This was a desktop hard disk drive which had been placed into an external enclosure.
It was indicated to us that the wrong power supply had been connected to the drive enclosure, which had caused a failure of the power regulator, leading damage on the hard drive controller board. Our hardware specialists were able to overcome this problem and recover all the raw data from the drive.
Our data recovery specialist found an NTFS volume containing 527GB of document files and photos, which were all recoverable, and returned on a new external disk drive.