Western Digital MyBook Elite external hard drives use hardware-based encryption chips. A failure of the enclosure, will deny direct access to the files, as the drive will return only encrypted data. DiskEng have developed a solution, which circumvents this problem, allowing full data recovery of the files.
The problem is due to the hardware-based encryption chips used to encrypt the data, being housed within the drive enclosure, and not an integral part of the hard disk electronics. Our R&D department have developed a hardware solution, which allows the recovery of all the data files, in an unencrypted form.