The WD My Cloud NAS, as of July 2014, is sold in four sizes, from 2TB to 6TB. This NAS box can be attached to a network through gigabit ethernet, or directly to a computer via USB 3.0. File access is provided for Windows and Mac OS X computer systems through the Western Digital MyCloud software.
The WD My Cloud NAS is aimed at the home user market, offering no user accounts, and only accessible using their own software. It also allows remote access through a third party cloud service.
The most common problems encountered with such a cloud system are:
- WD My Cloud dropped
- WD My Cloud disk drive clicks repeatedly
- WD My Cloud access is slow
- Logical low-level data failure
- WD My Cloud will not appear on the network
- Unable to login into system
- Data deleted or lost
- WD My Cloud keeps restarting/rebooting
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