External Drive Failure Tamworth

“Huge relief to get my files back after my external drive stopped working. Many thanks for a great job well done.”

D. M. Collins, Lecturer, Tamworth

A Seagate Backup Plus Slim drive arrived from Tamworth at our laboratory in Oxford. An examination of the drive found that it contained a Samsung 1TB drive, which had suffered a read/write head failure. Our engineers were able to overcome the problem and take a sector-by-sector image of the drive, which about a dozen unreadable sectors.

Our data recovery specialists analysed the image taken of the drive, upon which was found a 1TB NTFS volume, containing mostly documents, photos and music files, approximately 340GB in size. Fortunately the bad sectors did not affect any important files, allowing a full recovery of all files.

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